Community Services

Artist at The Banff Centre

Figure in a Mountain Landscape residency artists on a hike,
Photo: Silke Otto-Knapp.

Our Mandate

To assist resident artists with non-program related needs; to facilitate access to Banff Centre resources and services; and to respond to the many needs experienced by people living away from home for any length of time.

We assist artists with:

Medical Clinics

Community Services offers an on-site medical clinic. Please call or visit the Community Service office for more details.

There is no charge for Canadians with valid provincial health care coverage. Participants with international travel insurance will need to pay a small fee that can be claimed back with your emergency medical insurance or your personal travel insurance company.

Counselling Services

In Person: A confidential on-site professional counselling service is provided by The Banff Centre. To book an appointment, e-mail or visit the counsellor’s door, Lloyd Hall Rm. 116 to make an appointment. You may also speak with us in the Community Service office for confidential assistance.

By Phone: The Shepell.fgi Participants’ Assistance Program (pdf) provides confidential counselling, health and life information services. The counsellors at Shepell.fgi are available to help you with all kinds of personal and work related problems, pressures, and stresses. Call: 1-800-387-4765 (toll free) day or night.

Health Insurance

Valid medical insurance is mandatory as a condition of acceptance at The Banff Centre. Health care in Canada is very expensive! Canadians are covered by their provincial health plan while studying or working temporarily in Alberta and may be eligible for Alberta Health Care (AHCIP) coverage after three months. Please visit Alberta Health and Wellness for information regarding the Alberta Health Care Insurance Plan.
Non-Canadians should refer to our Emergency Medical Insurance for International Participants at The Banff Centre (PDF) for advice on obtaining medical insurance coverage, and are required to complete and return the Confirmation of Medical Insurance Coverage Form prior to the commencement of their program. The Banff Centre's International Insurance group policy provides excellent coverage at a reasonable price, and is available to artists and faculty.


We can help you navigate

How to reach us

We're in the lobby of Lloyd Hall. Phone: 403-762-6269

Hours of Operation

September 1, 2014 - June 1, 2015

Monday to Friday, 9 a.m. - 5 p.m.
Sunday, 3 p.m. - 8 p.m.
Closed Saturdays
Closed all statutory holidays