Arrivals and Residence Information

Pre-Arrival and Packing

Recommended Items to Bring

Outerwear and footwear

  • Layering is the best way to help adjust to the changing temperatures throughout the day
  • Rain and wind jacket for year-round
  • Warm sweater for year-round
  • Gloves, toque, scarf for year-round
  • Comfortable walking shoes
  • A winter coat and long underwear for sub-zero temperatures (October-May)
  • Winter boots (October-May)

Sports gear for your favourite activities

  • Running shoes and hiking boots
  • Bike and lock
  • Cross-country skis, downhill skis, or snowboard equipment
  • Climbing shoes and gear
  • Yoga mat
  • Swimming gear (on-site 25m pool, sauna, steam, and whirlpool)
  • Bikes, skis, and other recreational equipment are also available for rent in downtown Banff

Miscellaneous items

  • Reuseable water bottle - Banff has some of the best tap water for drinking in the world!
  • North American plug adapters, converters, batteries, memory sticks, chargers, and extension cords
  • Camera, cell phone, laptop
  • Backpack
  • Flashlight
  • Toiletries 

Pre-travel check list

  • Read, complete, and return all forms to the Office of the Registrar
  • Settle any outstanding fees with the Office of the Registrar
  • Arrange medical insurance, including travel days
  • Confirm all travel arrangements 
  • Non-Canadians: complete all required paperwork for entry into Canada
  • Bring all documentation and prescription medication with you
  • Purchase insurance for instruments or equipment
  • Communicate any special needs (dietary or well-being) with Participant Resources
  • Communicate required resources (i.e. computers, library resources, technical requirements) with your program delivery specialist
  • Appropriate clothing for the time of year

Additional questions or need assistance? Please contact Participant Resources

Self Reflection for In-Person Programming

Banff Centre programs are immersive and intense and require individuals to be in a state of physical and emotional wellness to ensure you have a rewarding and impactful experience. We encourage you to reflect on your current state (i.e. physical, emotional, social, occupational and environmental) and consider your level of wellness and readiness to travel to Banff prior to enrolling, so that you are prepared and able to fully engage in your program.

Participant Self Reflection for In-Person Programming

Travel Arrangements

Airport and Shuttle Service

A two-hour drive away, the Calgary International Airport is the closest airport to Banff. The Calgary International Airport maintains a website with up-to-date information on transportation and accommodation information. Visit:

The Banff Airporter is the official airport shuttle provider of Banff Centre. The trip to Calgary is approximately two hours and you will be dropped off at the Professional Development Centre (PDC), where the Front Desk is located. The Banff Airporter proudly supports our visiting participants with a generous discount for round-trip bookings. A discount code will be provided to you by the Office of the Registrar at the time of confirmation of acceptance.

Phone: 403.762.3330 or 1.888.449.2901 (toll-free within North America) or visit

Brewster Travel Canada offers daily motor coach shuttles to Banff from the Calgary International Airport. Reservations are required. Visit:

The Banff bus station is a five-minute drive from Banff Centre. Call Taxi Taxi at 403.762.0000

By Car

Non-Canadians bringing their car into Canada for more than 90 days must register the vehicle with Canada Customs. You will need your vehicle registration, certificate of ownership, and your letter of acceptance from the Office of the Registrar.

International participants do not need to apply for an international driving permit if you already have a valid driver's license from your home country. Contact your insurance provider for more information. 

Banff National Park Pass

All vehicles within Banff National Park are required to display a valid Park Pass. Those participants driving their own vehicles to Banff Centre are eligible for a complimentary Banff National Park Pass for the duration of their program. For this reason, DO NOT STOP AT THE PARK GATES. Drive through the far right-hand lane and proceed to Banff Centre. If you stop at the gates, a non-refundable entry and service fee will be charged and a Park Pass issued.

If you are staying in Banff for 29 days or less, you will be issued a Work Purposes Only pass (access limited to the Banff town-site). If you are staying in Banff for 30 days or longer, you will be issued a Resident Pass (full Banff National Park access). 

To obtain your Park Pass, please present your Banff Centre ID card to Participant Resources upon arrival. We require your license plate number for the non-transferable Park Pass.

Please note: If you are driving a rental car or are arriving by charter bus you will be required to purchase your own park pass.

Bringing/Shipping Goods and Equipment to Canada

Travelling with Musical Instruments

Most small musical instruments may be carried on-board an aircraft in addition to one carry-on. Remember that all items must conform to existing carry-on size requirements and will only be allowed if they can be safely stowed in an overhead bin or under the seat in front of you. Following this guideline will aid you at the passenger security screening area.

If an instrument is too large to fit in the carry-on baggage space and you wish to have it on board with you, most airlines will allow you to purchase an additional seat for the instrument.

If you are required to check your instrument as cargo, ask the airline about liability. Musical instruments are considered a fragile item. Fragile items will be accepted as checked baggage if they are appropriately packaged in a container/case designed for shipping.

Before making arrangements to travel with an instrument, make sure you are aware of any customs regulations that may affect transportation of any country you are travelling to, from, or transiting through.

U.S. Fish and Wildlife Service (USFWS) has ordered strict enforcement procedures related to the Endangered Species Act and the African Elephant Conservation Act. According to the order, many instruments containing African elephant ivory will not be allowed into the U.S., even if a musician is simply returning to the U.S. with instruments from their personal possession or collection, not intended for sale.

Most of these musical instruments, while legally manufactured and acquired, would have been purchased after 1976, and will now be prohibited from entering into the U.S.

Other instruments that have not been sold since 1976 may be missing key documentation.

Enforcement of this policy at U.S. borders is uncertain, it could occur at any time. Do email questions to the Division of Management Authority at U.S. Fish & Wildlife Service ( US residents may apply for a permit to travel with their instrument here:

Banff Centre is not responsible for, nor is able to, provide specific customs information.

It is strongly recommended that you insure your instrument.

Canada Border Services Agency

You can find customs information online at: You may telephone CBSA from outside Canada at 204.983.3500 or 1.800.461.9999 (toll-free within Canada). Submit your questions directly to It may take up to 30 days for a reply. You may also contact the Canadian Embassy or the consulate in your country.

What documentation do I need when bringing/shipping goods into Canada?

You should have an itemized list (in duplicate) of what you are bringing, showing the value of each item and a serial/catalogue number if it has one. Bring a copy of your Banff Centre acceptance letter to show the customs agent. If you are shipping goods, your courier or customs broker will assist you with the required paperwork.

Are there goods that I cannot bring/ship into Canada?

Yes. Check with your courier or customs broker before shipping personal effects, alcoholic beverages, textiles, tobacco, certain health products, cultural property, furs, perishables, jewellery, precious metals and stones, or ivory.

Do not ship prescription drugs; bring these with you. Prescription drugs should be in the original packaging that identifies what they are. If this is not possible, carry a copy of the prescription or a personalized letter from your doctor.

Hazardous materials such as paints and solvents may be prohibited or restricted. Please contact your program delivery specialist for information on obtaining art supplies in Canada.

Is it better to bring supplies with me than buy them in Canada?

Not necessarily. The duty and tax payable at the border could significantly increase the cost of these supplies. Be prepared to pay tax and duty on consumables like ink, paper, and paints. If you are not sure whether the supplies you need are available in Canada, contact your program delivery specialist for assistance.

Is it better to hand carry my personal goods rather than ship them?

Yes, it is much easier (and less costly) to clear your personal goods through customs if you bring them with you. If you are arriving by plane, check with your airline about charges for excess luggage. If you are shipping additional items, list these separately on your Customs Declaration as "Goods to Follow". State clearly that the goods are for your own use while in Canada and they will leave Canada on a specific date. Before departure to Canada, register your goods with customs in your home country so you are not charged duty and tax when bringing or shipping them back.

How do I arrange for my shipped goods to clear Canada customs?

Most major couriers (i.e. Federal Express, UPS, and DHL) are able to act as your customs broker, preparing the tax and duty for the shipment on your behalf. Tell the courier your shipment must be marked "Free Domicile" or "DDP" (delivered duty paid), which means you have paid for all the customs and transportation charges. Unless shipping charges and customs charges are prepaid, the Banff Centre will not accept delivery of the shipment. 

Will I have to pay Canadian taxes and duty?

Normally, yes. If your shipment has a value of $20 CAD or more, it is subject to Canada's 5% Goods and Services Tax (GST) plus any applicable duty. You will also have to pay a customs broker to clear your shipment into Canada. By declaring your goods as "personal goods for my own use while in Canada - to be exported when I leave Canada" you can avoid paying Canadian tax and duty. However, in most cases, you will have to appear in person at Canada Customs to sign a customs release form to get this personal exemption. 

How should I address my shipment?

Due do Customs legislation and liability concerns, Banff Centre will only accept personal shipments that are addressed as follows:

Your Name
c/o Banff Centre
Facilitator Name, Department
Box 1020, 107 Tunnel Mountain Drive
Banff, Alberta T1L 1H5

Practicum participants living at the Rocky Mountain Housing Co-op (RMHC) should always ship to Banff Centre directly, not to the RMHC.


Day One: Check-in

Arrival: Professional Development Centre, Front Desk

Participants should plan to arrive on the date indicated on their statement of account, acceptance letter, or learning agreement. Generally, arrivals are the day before the program starts. Everyone must check in at the Front Desk, located in the Professional Development Centre (PDC), which is open 24 hours a day. If you are to receive a welcome package, it will be delivered to your guest room.

Check-in time is anytime after 4 p.m. You may try to check-in earlier but we cannot guarantee that your room will be ready. Early arrivals may make arrangements with the bell desk to have their luggage stored until their room becomes available. Check-out time is 11 a.m., and late check-outs may be charged a late check-out fee. 

Front Desk personnel will issue room keys and a Banff Centre map along with information on how to access your Banff Centre ID card. Luggage service is available from 7 a.m. to 11 p.m. daily. Call the Front Desk in advance if you require luggage service outside of these times.

Practicum program participants living at the Rocky Mountain Housing Co-op are required to pick up their ID cards at the Sally Borden Fitness and Recreation Centre desk (lower level). 

Deposit at Check-In

The Front Desk will require a credit card imprint or a $50 deposit. Without a deposit, you will not have charging privileges for incidentals such as room service, dry cleaning charges, etc.


If you drive to Banff Centre please register your vehicle with the Front Desk. You will be asked for your license plate number and directed to a parking lot. Parking is complimentary on Banff Centre property.

Please contact Participant Resources to arrange for a Banff National Park Pass; all vehicles within Banff National Park are required to display one. 


On-site Accommodation

Your on-site accommodation includes a private bathroom, towels, bedding, a telephone with voicemail, and a radio/alarm clock. There are public lounges/common areas.

For pictures and more information, please visit Artist Accommodation

No adjustments are made for late arrival, early departure, or absences. Anyone planning to arrive earlier or stay longer than their program dates should inquire in advance about room availability. Contact the Office of the Registrar with questions regarding accommodation prior to your arrival.

Residence Guidelines

Absences: If you are planning to be absent overnight, please inform your program delivery specialist as to when you will return and where you can be reached in case of emergency. Anyone planning overnight trips into the backcountry should register with Parks Canada Warden Service.

Alcohol and Drugs: Banff Centre complies with municipal, provincial, and federal laws governing the use and abuse of alcohol and illegal drugs. The legal age for consumption of alcoholic beverages in Alberta is 18.

Fire Regulations: Cooking on hotplates, the burning of candles, incense, barbecues, or open-flame equipment is prohibited in rooms, studios, and public spaces.

Noise: Outside sound travels easily to the rooms, so noise should be kept to a minimum when approaching or leaving buildings, in hallways, and while in your room. Please be considerate when using audio/visual media. If loud is your preference, please use headphones. Quiet time is enforced after 11 p.m. Practicing of musical instruments is prohibited in residences at all times. There are plenty of practice spaces available on-site; contact your program delivery specialist for details.

Fragrance: In consideration of the health needs and concerns of all, please restrict your use of scented products throughout the campus.

Smoking: Banff Centre is a smoke-free environment, which includes all indoor spaces and balconies. Please note that provincial legislation prohibits smoking within 5 metres (16 feet) of any building. Any type of vaporizer or e-cigarette fall under this ban. A $250 fine will be issued if you are caught smoking in your bedroom. We appreciate your cooperation as we strive to create the best possible environment for participants and staff. Banff Centre has designated outdoor smoking areas. Please ask reception, call the switchboard, or see our campus map for approved locations. 

Pets: Pets are prohibited in residence or studios at all times. Exceptions: certified service animals. See accessibility tab for more information. 

Sports Equipment: Bikes, skis, and snowboards are not permitted in guest rooms. Please contact the Front Desk regarding the safe-keeping of sporting equipment.

Damage: Participants will be held responsible for the cost of repair or replacement of Banff Centre equipment or property that is lost of willfully damaged.

Valuables: Guests may secure small items in an individual safety deposit box (subject to availability) at the Front Desk. Banff Centre and its agents are not liable for any or all property lost or left on the premises. To protect your valuables, please keep your door locked and windows closed when you are not in your room.

Cancellation of Accommodation

Any cancellations or adjustments for late arrival are made at the discretion of the programming area. Anyone planning to arrive earlier or stay longer than their program dates should inquire in advance about availability.

Room Changes After Arrival

On-site accommodation room changes are subject to a waiting period. At the discretion of Banff Centre, reasonable efforts will be made to accommodate the request. To discuss accommodation or make a room change, visit Front Desk for an Accommodation Change Request Form.

Off-site Accommodation for Practicum Program Participants

Off-site accommodation is scarce and generally expensive. Anyone planning to rent in Banff or Canmore should look well in advance. No financial aid is awarded for off-site accommodation.

Guest Accommodation

On-site accommodation may be available for guests of participants on a short-term, space available basis. Non-participant rates apply. Contact the Guest Services team prior to arrival. 

Participants are responsible for the actions and behaviours of their guests while on-site. Guests are not allowed in the residence buildings after 11 p.m. unless they are registered with the Front Desk and assigned overnight accommodation. There is a charge for overnight guest accommodation.


There is no childcare facility at Banff Centre. It is your responsibility to make arrangements for the care of your children prior to your arrival. Please discuss with your program delivery specialist the demands of your program and whether bringing your child is feasible. 


For your convenience, there are coin-operated washers and dryers located in the lower level of Lloyd Hall. Dry-cleaning may be dropped off at the Front Desk. You are responsible for all dry-cleaning charges.

Artists' Lounges and Kitchen Facilities

Currently, the lounge space on the third floor of the Professional Development Centre (Room 301) is open for use between the hours of 7 am and 11 pm. It has comfortable seating, a TV, and a kitchenette with fridge, toaster, and microwave.

While the Lloyd Hall kitchen facility remains closed at this time, fridges and microwaves are available for use by participants in most programming areas.

It is your responsibility to tidy up; please clean all dishes and label food items with your name and expiration date. Please note: there is no alcohol consumption permitted in any open lounge or kitchen.


Banff Centre is located on the side of a mountain. Our site does present some challenges to people with limited mobility. There is ramp access to most buildings. Wheelchair or scooter access routes are shown on the campus map. Some bedrooms have been adapted for wheelchair access. 

If you have mobility or other accessibility requirements including service dogs, please inform Participant Resources as soon as possible upon your acceptance into a program. Any delay in requesting accommodations will affect our ability to make arrangements on your behalf resulting in limited options and/or a delay in commencement of accommodations.

For more information, see Medical Information