• (Bi-weekly emails for upcoming events)
  • (emails on exhibits and public events)
  • (Festival in Banff announcements for events/tickets/schedule updates etc.)


Personal information on this form will be used for the purposes of providing you information regarding events and event-related items. This information is collected under the authority of the Post-Secondary Learning Act that mandates the programs and services offered by The Banff Centre and will be protected by the provisions of the Alberta Freedom of Information and Protection of Privacy Act (FOIP).

Box Office


How to Purchase Tickets

Phone: 403.762.6301
or 1.800.413.8368

Toll-free in North America

Tickets may also be ordered by email up to 24 hours in advance or purchased in person at the venue box office one hour prior to the event, subject to ticket availability.


Box office:
noon – 5 p.m. Tuesday – Saturday

Box office also open until performance time. For Sunday, Monday, or a holiday, opens two hours prior to the event.


Box office:
Eric Harvie Theatre lobby, 107 St. Julien Way
The Banff Centre

Eric Harvie Theatre - Box office


Tel: 403.762.6301 or
       1.800.413.8368 in North America
Fax: 403.762.6483

The Banff Centre Box Office
Box 1020
Banff, AB  T1L 1H5

Ticket Policies and Restrictions

Performances and artists are subject to change without notice. Tickets are nonrefundable. Where permitted Banff Centre tickets may be exchanged within the same series up to 24 hours prior to the performance; fees will apply.

Regardless of age, all audience members must have a ticket. We strongly advise that infants younger than one not attend performances for the safety and comfort of the child and the enjoyment of the rest of the audience and we generally recommend that audience members be four years of age or older in order for everyone to fully enjoy the performance. Events in The Club (a licensed venue) are restricted to ages 14 and older.

For safety reasons, some performances are not suitable for young children and they will not be admitted. Please contact the Box Office for specific age and seating recommendations. Any person who is disruptive during a performance may be asked to leave. Refunds will not be made upon this or on the basis of content.

A Child ticket is for those 12 and under. Students are admitted with valid student identification (unless otherwise stated). Seniors are 60 years and over.

Latecomers that arrive after the event start time indicated on the ticket will be seated at a suitable interval in the program. We recommend that you arrive at least 30 minutes prior to the event start time.


The Banff Centre is a not-for-profit organization and service charges help us to deliver exceptional customer service, and cover the costs of operating The Banff Centre Box Office.

Service Amount
Processing $2 per ticket to a maximum of $16 per order. 
Special fees apply to passes and bundles.
Reprint $3 per ticket
Mail $2 per order
Venue Pick-up $0
Print at home $0

Banff Centre Box Office Staff
Our friendly staff awaits you.