Banff Centre Box Office

Hours

Main box office: noon – 5 p.m., Tuesday thru Saturday
Downtown ticket outlet: noon – 3 p.m. / 3:30p.m. – 6p.m., Tuesday thru Sunday (in-person sales only)

On ticketed performance days, the main box office will remain open until performance time. If there is a ticketed performance on a Sunday, Monday, or a holiday, the main box office will open at least two hours prior to the event.

Location

The main box office is located in the lobby of the Eric Harvie Theatre at The Banff Centre. The Eric Harvie Theatre is located on St.-Julien Way.

Our downtown ticket outlet is located at the Old Crag Cabin in the Bison Courtyard, 211a Bear Street.

Booking Tickets

On Line: Click here to purchase tickets online (online charges apply).

By Phone: Call us at 403.762.6301 or 1.800.413.8368 to book your tickets over the phone by credit card (Visa, MasterCard, American Express).

Email: Send your request to box_office@banffcentre.ca. A representative will contact you regarding payment. Please note that email orders must be received at least 24 hours prior to the event.

In Person: Visit us at the Main Box Office in the lobby of the Eric Harvie Theatre or our downtown ticket outlet during business hours or at the venue box office one hour prior to the event (subject to availability of course).

Ticketmaster: Tickets for most Banff Centre events may also be available through Ticketmaster charge-by-phone, online, and retail outlets. Ticketmaster service charges apply.

The Banff Centre Box Office and downtown location are also Ticketmaster outlets and do in-person sales for any Ticketmaster Canada event.

View venue seating

Ticket Policies and Restrictions

The Banff Centre is committed to providing quality cultural experiences for all ages, although some performances may not be suitable for children. We make an effort to inform audiences of mature content prior to a performance, but due to the nature of the performing arts, we are not always aware in advance. If you have questions about the suitability of a performance for an audience member of a specific age, please contact the Box Office for assistance.

Regardless of age, all audience members must have a ticket. We strongly advise that infants younger than one not attend performances for the safety and comfort of the child and the enjoyment of the rest of the audience and we generally recommend that audience members be four years of age or older in order for everyone to fully enjoy the performance. For safety reasons some performances are not suitable for young children and they will not be admitted. Please contact the Box Office for specific age and seating recommendations.

Any person who is disruptive during a performance may be asked to leave. Refunds will not be made upon this or on the basis of content.

A Children’s ticket is for those 12 and under. Students are admitted with valid student identification (unless otherwise stated). Seniors are 60 years and over.

Contact the
Box Office

Box Office
The Banff Centre
Box 1020
Banff, AlbertaT1L 1H5 Canada

Tel: 403.762.6301
Fax: 403.762.6483
Toll Free: 1.800.413.8368 (in North America)

Email: box_office@banffcentre.ca