Visiting the Banff Centre Campus during COVID-19

In response to the ongoing risks presented by COVID19, Banff Centre for Arts and Creativity is committed to providing a safe and healthy learning environment for the duration of your visit. Banff Centre has implemented an extensive set of measures adhering to current Alberta Health Service guidance and practices, and all Provincial and Federal orders currently in place. Banff Centre reserves the right to implement additional requirements to ensure the health and safety of all staff and visitors.

Banff Centre has opted into the Restriction Exemption Program so we are able to operate without Restrictions

COVID19 has proven to be an evolving and changing circumstance.  We are constantly monitoring, reviewing and evaluating our operating procedures in relation to updated policies, standards and measures and will adjust and adapt our practices as needed and required.

We are fully committed to doing all we can to ensure the safety of our staff, participants, faculty and visitors to the campus.  

Please check this page regularly for updates. Last updated September 17th, 2021

For all other questions or enquiries, please contact guest_services@banffcentre.ca.

What Can I Expect on Campus?

Open Facilities

We are currently welcoming guests to Maclab and the Walter Phillips Gallery (reopening September 10). We are hoping to re-open Vistas Restaurant, the Sally Borden Fitness & Recreation Centre in phases starting in the Fall.  We are also working to re-open the Paul D. Fleck Library & Archives and our theatre spaces, however these may not be available at the time of your visit.  Please check back to this website for up to date information.

Masks

As of 8.00am September 4th Masks are mandated in all indoor public spaces and workplaces across the Centre. This is in line with the current provincial guidelines.

Social Distancing

Although social distancing is no longer mandated by the Province of Alberta, we require that visitors to campus continue to social distance wherever possible.

Handwashing Facilities

Hand hygiene including proper handwashing is an important foundational aspect of preventing virus transmission. Hand sanitizer stations will be available in public spaces, classrooms, learning spaces, and food service areas. 

Enhanced Cleaning

Please be assured that we have implemented extended cleaning and disinfecting protocols across campus, using approved products. Please contact a member of staff if you have any concerns.

Gathering Limits

Banff Centre will strictly adhere to any gathering limit regulations established by the Alberta Government for public spaces such as theatres, classrooms, learning spaces, and food services areas that are in place at the time of your program or event. Learning spaces have been thoughtfully considered for all in-person activity to ensure there is adequate space to safely accommodate participants, faculty and staff. Note that there are currently no mandated limits in place, but that this could change at short notice.

Food Service – Restaurants

Maclab Bistro is currently open and welcoming guests for eat in or take away. 

Banff Centre is participating in the Government of Alberta’s Restrictions Exemption Program, guests will be asked for proof of vaccination, medical exemption, or a privately-paid negative PCR or rapid test wiithin the 72 hours prior to your service

Vistas restaurant will additionally be re-opening to provide on-campus food services to all program participants. Food service options may range from a la carte, staff served, or take-away meals from our food serving locations. Stringent protocols are in place to ensure guest safety.

For guests wishing to dine in their rooms or studio/ classroom, take out service will be available. Additional detail of catering services will be provided prior to the start of your program. 

Guest Accommodation - Hotels

All program participants will be housed in single rooms with private en-suite facilities. Program participants from the same household who wish to share a room should contact their program registration coordinator for details. 

All other guests should contact Guest Services to arrange their stay.

All rooms are subject to a 48 hour resting period between guest stays, followed by extensive cleaning and sanitizing to ensure your safety 

Sundry items will be available in your room upon arrival. To have items replenished contact the Front Desk. (Coffee station/soap/ pens/ postcards/ magazines).

Housekeeping service will be provided only on request, so that we minimize access for your privacy and safety. Please notify Front Desk if you require housekeeping services, or fresh linens.  Note that you will be required to vacate your room during any requested cleaning or linen service, to minimize contact between housekeeping staff and guests.

Hotel Check-in

Starting Monday, September 20, 2021

As per the Alberta Government Restrictions Exemption Program all visitors must check in at the Front Desk and provide a proof of COVID-19 vaccination or a negative test result when arriving at the Banff Centre.

Single dose is accepted until October 25, 2021, as long as the dose was given more than 14 days prior to arrival. Double dose is required thereafter. 

Guests who are not vaccinated aged 12 and older can show proof of a negative test result completed within 72 hours prior to your arrival. 

Pre-Arrival Information

Arrivals and check-in are currently located at the Professional Development Centre (PDC). 

Guest registration packages, lanyards, and artist/faculty meal plan cards (if applicable): should your program have printed registration materials these items will be available at the Professional Development Centre (PDC) front desk for pick-up. 

Masks: In line with current provincial and municipal guidelines, masks are currently required in public indoor spaces where physical distancing may not be possible.

Proof of vaccination or negative test result: As per the Alberta Government Restrictions Exemption Program all visitors must check in at the Front Desk and provide a proof of COVID-19 vaccination or a negative test result when arriving at the Banff Centre.

Single dose is accepted until October 25, 2021, as long as the dose was given more than 14 days prior to arrival. Double dose is required thereafter. 

Guests who are not vaccinated aged 12 and older can show proof of a negative test result completed within 72 hours prior to your arrival. 

Hand Sanitizer Stations: hand sanitizer stations will be positioned throughout Banff Centre’s buildings. Please plan ahead and bring your own hand sanitizer if you prefer.

Our front desk agents will be available by email or telephone to answer questions and provide assistance prior to your visit. Contact information will be available in your pre-arrival kit.

Vaccination Requirements for COVID-19

Vaccination Requirements for COVID-19

Starting Monday, September 20, 2021

As per the Alberta Government Restrictions Exemption Program, you will be asked for print or digital proof of vaccination, or a negative COVID-19 rapid test (within the last 72 hours), or medical exemption, in order to check-in and access services.

Single dose is accepted until October 25, 2021, as long as the dose was given more than 14 days prior to arrival. Double dose is required thereafter. 

Guests who are not vaccinated aged 12 and older can show proof of a negative test result completed with 72 hours prior to arrival. 

The Government of Canada has advised that anyone entering Canada from international destinations must follow all requirements outlined by the Canadian Government and Canadian Border Officials for entry into the country. This may include providing proof you have received an approved COVID-19 vaccination, completing COVID-19 testing before, upon, and after arrival, and providing a quarantine plan as required. It is the responsibility of the traveller to ensure they meet the requirements for entry of the destination they are travelling to. More information for entering Canada can be found on the Government of Canada website.

How to get your vaccine proof

Albertans:

Online (through MyHealth Records): MyHealth records will be automatically updated 2 to 3 weeks after your dose if you were vaccinated in Alberta. From your account, you can:

  • Print a convenient size card (starting September 19)
  • Download and use the app to show or take a screenshot of your record

Paper records: You will have received an immunization record at your vaccination appointment

Outside of Alberta 

Follow your provincial directions for an electronic record or bring along a screenshot or paper record.

Who Can Apply to Programs?

International Applicants

As we re-open campus and welcome artists back to on-campus programming in a safe and mindful way, we have made the difficult decision to restrict recruitment for on-campus programs to those currently residing in Canada until December 31,2021. International Participants are welcome to apply for any of our online programming. Please see individual program pages for further eligibility requirements.

International participants are welcome to apply to on-campus programs that start after January 1, 2022. We will continue to monitor the situation closely, and ask that all those applying to programs investigate and monitor current regulations of the country from which you will be travelling. Note that if a quarantine period is required, this will be at the expense of the participant.  

The Government of Canada has advised that anyone entering Canada from international destinations must follow all requirements outlined by the Canadian Government and Canadian Border Officials for entry into the country. This may include providing proof you have received an approved COVID-19 vaccination, completing COVID-19 testing before, upon, and after arrival, and providing a quarantine plan as required. It is the responsibility of the traveller to ensure they meet the requirements for entry of the destination they are travelling to. More information for entering Canada can be found on the Government of Canada website.

Out-of-Province Applicants

Those residing outside of Alberta can apply for In-Person programs. Note that if inter-provincial quarantine is required, this will be at the expense of the participant. 

Participant COVID-19 Cancellation Policy for In-Person Programs

If Banff Centre cancels the program due to COVID-19 regulations

In the event that Banff Centre cancels the program due to COVID-19, all fees paid including application/registration fee will be refunded. Banff Centre is not responsible for any additional or travel costs incurred. We recommend that you ensure you have private insurance to cover these.

This cancellation Policy is in effect until March 31st 2022 for on campus programming.

If you can't attend your program because of local/provincial or international travel restrictions

If you have a local/provincial travel restriction that prevents attendance on the program, Banff Centre will refund all program fees paid (with the exception of the application/registration fee) on receipt of proof of the restriction.

This cancellation Policy is in effect until March 31st 2022 for on campus programming. Banff Centre is not responsible for any additional or travel costs incurred. We recommend that you ensure you have private insurance to cover travel cancellation expenses.

What happens if I test positive for COVID-19, have symptoms, or have been identified as a close contact during my program?

Those who test positive for COVID-19, or are experiencing symptoms of COVID-19 are required to stay in their residence for a mandatory isolation period. Those who have not been immunized and have been identified as a close contact of a confirmed case of COVID-19 must not attend their program for a period of 10 days, or book COVID-19 testing and receive a negative result to return to program. Individuals will be responsible for their own food and accommodation charges for the duration of their stay, on the same fee basis as their program acceptance. Banff Centre will work with you to meet dietary needs.

What happens if I have COVID-19 like symptoms while in residence?

Anyone experiencing COVID-19 like symptoms must self-isolate in your residence until you are free from symptoms (or if applicable for the mandatory 10 day isolation period). Banff Centre will refund any paid tuition fees on a pro-rated basis, based on your last day of attendance.  Individuals will be responsible for their own food and accommodation charges for the duration of their stay, on the same fee basis as their program acceptance. Banff Centre will work with you to meet dietary needs.

If you are prevented from travelling / attending due to a COVID-19 diagnosis or a quarantine order

If you are prevented from travelling / attending due to a COVID-19 diagnosis or a quarantine order, Banff Centre will refund all program fees paid (with the exception of the application/registration fee) on receipt of proof of the diagnosis/mandatory quarantine.

This cancellation Policy is in effect until March 31st 2022 for on campus programming. Banff Centre is not responsible for any additional or travel costs incurred. We recommend that you ensure you have private insurance to cover these.

If you choose to cancel after confirming attendance

If you choose to cancel after confirming attendance then the following policy will apply:

  • If more than 14 days prior to program, all program fees paid (less the application/registration fee) will be refunded.
  • If less than 14 days prior to the program, all program fees paid (less a $250 + GST cancellation fee and application/registration fee) will be refunded.

 

This cancellation Policy is in effect until March 31st 2022 for on campus programming. Banff Centre is not responsible for any additional or travel costs incurred. We recommend that you ensure you have private insurance to cover these.

Important - Travel Costs

Banff Centre is not responsible for any additional or travel costs incurred if a program is cancelled, postponed, or transferred to an online format. We strongly recommend that you ensure you have private insurance in place to cover these expenses.

Regular Banff Centre Cancellation, Fees and Payment Policies

You can find all information here.