Visiting the Banff Centre Campus during COVID-19

In response to the ongoing risks presented by COVID19, Banff Centre for Arts and Creativity is committed to providing a safe and healthy learning environment for the duration of your visit. Banff Centre has implemented an extensive set of measures adhering to current Alberta Health Service guidance and practices, and all Provincial and Federal orders currently in place. Banff Centre reserves the right to implement additional requirements to ensure the health and safety of all staff and visitors.

Banff Centre has opted into the Restriction Exemption Program so we are able to operate without Restrictions

COVID19 has proven to be an evolving and changing circumstance.  We are constantly monitoring, reviewing and evaluating our operating procedures in relation to updated policies, standards and measures and will adjust and adapt our practices as needed and required.

We are fully committed to doing all we can to ensure the safety of our staff, participants, faculty and visitors to the campus.  

Please check this page regularly for updates. Last updated November 9, 2021

For all other questions or enquiries, please contact guest_services@banffcentre.ca.

What Can I Expect on Campus?

Open Facilities

We are currently welcoming guests to Maclab and the Walter Phillips Gallery (reopened as of September 10), and are hoping to re-open Vistas Restaurant in phases starting in the Fall.  We have also started hosting public events and performances in our theatres. The Paul D. Fleck Library & Archives remains closed at this time. Please check back to this website for up to date information.

Sally Borden Fitness and Recreation is now  open as of September 22, including the fitness center, running track, and climbing gym. Visit the Sally Borden page for full details on hours of operation, closures, and policies.
Banff Centre is participating in the Proof of Vaccination Program per the Government of Alberta’s Restrictions Exemption Program and the  Ministry of Advanced Education regulation CMOH44-2021 to reduce the number of restrictions on campus while protecting the safety of our community. 

To access all Banff Centre programs or access public facilities and events on campus including: MacLab Bistro, Walter Phillips Gallery, Sally Borden Recreation Facilities, guest accommodations, and all free or ticketed events patrons must provide proof of vaccination. See Vaccination Requirements for COVID-19 section for details.

Masks

As of 8.00am September 4th Masks are mandated in all indoor public spaces and workplaces across the Centre. This is in line with the current provincial guidelines.

Accommodation will be made for those who are legitimately exempted from wearing a mask and original documentation is required . 

Social Distancing

Although social distancing is no longer mandated by the Province of Alberta, we require that visitors to campus continue to social distance wherever possible.

Handwashing Facilities

Hand hygiene including proper handwashing is an important foundational aspect of preventing virus transmission. Hand sanitizer stations will be available in public spaces, classrooms, learning spaces, and food service areas. 

Enhanced Cleaning

Please be assured that we have implemented extended cleaning and disinfecting protocols across campus, using approved products. Please contact a member of staff if you have any concerns.

Gathering Limits

Banff Centre will strictly adhere to any gathering limit regulations established by the Alberta Government for public spaces such as theatres, classrooms, learning spaces, and food services areas that are in place at the time of your visit. Learning spaces have been thoughtfully considered for all in-person activity to ensure there is adequate space to safely accommodate participants, faculty, and staff. Note that there are currently no mandated limits in place in learning spaces, but that this could change at short notice.

Food Service – Restaurants

Maclab Bistro is currently open and welcoming guests for dine-in or take away.
Participant and faculty meals are currently being served in a temporary location in the Kinnear Centre and Vistas restaurant will re-open to provide on-campus food services later in the fall. Food service options may range from a la carte, staff served, or take-away meals from our food serving locations. Stringent protocols are in place to ensure guest safety.

For guests wishing to dine in their rooms or studio/ classroom, take out service will be available. Additional detail of catering services will be provided prior to the start of your program.

Proof of vaccination is required for dine-in services. See Vaccination Requirements for COVID-19 section for details.

Masks are required when guests are not seated at their table.  

Guest Accommodation - Hotels

All program participants will be housed in single rooms with private en-suite facilities. Program participants from the same household who wish to share a room should contact their program registration coordinator for details. 

All other guests should contact Guest Services to arrange their stay.

All rooms are subject to a 48 hour resting period between guest stays, followed by extensive cleaning and sanitizing to ensure your safety 

Sundry items will be available in your room upon arrival. To have items replenished contact the Front Desk. (Coffee station/soap/ pens/ postcards/ magazines).

Housekeeping service will be provided only on request, so that we minimize access for your privacy and safety. Please notify Front Desk if you require housekeeping services, or fresh linens.  Note that you will be required to vacate your room during any requested cleaning or linen service, to minimize contact between housekeeping staff and guests.

Pre-Arrival & Hotel Check-in Information

Arrivals and check-in are currently located at the Professional Development Centre (PDC). 

Guest registration packages, lanyards, and artist/faculty identification/meal plan cards (if applicable): should your program have printed registration materials these items will be available at the Professional Development Centre (PDC) Front Desk for pick-up. 

Masks: In line with current provincial and municipal guidelines, masks are currently required in public indoor spaces.

Hand Sanitizer Stations: hand sanitizer stations will be positioned throughout Banff Centre’s buildings. Please plan ahead and bring your own hand sanitizer if you prefer.

Our Front Desk agents will be available by email or telephone to answer questions and provide assistance prior to your visit. Contact information will be available in your pre-arrival kit.
Proof of vaccination is required for all hotel guests. See Vaccination Requirements for COVID-19 section for details.

Vaccination Requirements for COVID-19

Restrictions Exemption Program

Effective October 25, 2021 
As per the Government of Alberta Restrictions Exemption Program and the Ministry of Advanced Education regulation CMOH44-2021 participants, faculty and all patrons born in 2009 or earlier must provide in order to check-in and access services: 

  • Proof of full vaccination (a paper or digital vaccine record that shows name, vaccine type, and date of administration) by a World Health Organization (WHO) approved COVID-19 vaccine. Full immunization occurs 14 days after the second dose is received. Or,
  • An original medical exemption letter presented with documentation of a privately obtained negative PCR or rapid test COVID-19 result taken within 72 hours of arrival.
  • Program participants and faculty with a legitimate medical exemption letter will be enrolled in the Rapid Testing Program (see details below).
  • All individuals 18 years or older must also produce valid personal identification, indicating the name of the holder and date of birth.  

Rapid Testing Program

  • Free rapid testing will be available on campus to registered program participants, faculty and staff until December 31, 2021. Only participants, faculty and staff are eligible for this program. 
  • The program is mandatory for individuals with an approved medical exemption, and requires testing twice per week (at approx.. 72 hour intervals).  
  • Banff Centre rapid tests do not include documentation and  are not eligible to be used for travel purposes. 
  • Note: PCR tests and rapid tests for travel purposes and the Restrictions Exemption Program are now available at a cost through private businesses in Banff and at the Calgary International Airport. If you intend to be tested at the airport prior to your departure, do ensure you have ample time between your airport shuttle bus arrival time and flight departure, as several hours may be required to receive your test results. 

Effective January 1st, 2022
As per the Government of Alberta's  Restrictions Exemption Program and the Ministry of Advanced Education regulation CMOH44-2021 all patrons born in 2009 or earlier must provide in order to check-in and access services: 

  • Proof of full vaccination (a paper or digital vaccine record that shows name, vaccine type, and date of administration) by a World Health Organization (WHO) approved COVID-19 vaccine. Full immunization occurs 14 days after the second dose is received. Or,
  • An original medical exemption letter, whereby PCR or rapid testing protocols will be applied.
     

All individuals 18 years or older must also produce valid personal identification, indicating the name of the holder and date of birth.  

Banff Centre requires all staff working on campus to comply with the same vaccination protocols as participants, faculty, contractors and patrons as outlined above. 

How to get your vaccine proof

Albertans:
Online (through MyHealth Records): MyHealth records will be automatically updated 2 to 3 weeks after your dose if you were vaccinated in Alberta. From your account, you can:

  • Print a convenient sized card (starting September 19).
  • Download and use the app to show or take a screenshot of your record.
  •  Starting November 15, only printed or digital QR records are accepted in compliance with Government of Alberta regulations.

Outside of Alberta:
Follow the  directions as outlined for your province or country of origin to obtain  an electronic record,  a screenshot or paper record.

Who Can Apply to Programs?

International Applicants

As we re-open campus and welcome artists back to on-campus programming in a safe and mindful way, we have made the difficult decision to restrict recruitment for on-campus programs to those currently residing in Canada until December 31, 2021. International participants are welcome to apply for any of our online programming. Please see individual program pages for further eligibility requirements.

International participants are welcome to apply to on-campus programs that start after January 1, 2022. We will continue to monitor the situation closely, and ask that all those applying to programs investigate and monitor current regulations of the country from which you will be travelling. Note that if a quarantine period is required, this will be at the expense of the participant.  

The Government of Canada has advised that anyone entering Canada from international destinations must follow all requirements outlined by the Canadian Government and Canadian Border Officials for entry into the country. This may include providing proof you have received an approved COVID-19 vaccination, completing COVID-19 testing before, upon, and after arrival, and providing a quarantine plan as required. It is the responsibility of the traveler to ensure they meet the requirements for entry of the destination they are travelling to. More information for entering Canada can be found on the Government of Canada website.

Out-of-Province Applicants

Those residing outside of Alberta can apply for in-person programs. Note that if inter-provincial quarantine is required, this will be at the expense of the participant. 

Participant COVID-19 Cancellation Policy for In-Person Programs

If Banff Centre cancels the program due to COVID-19 regulations

In the event that Banff Centre cancels the program due to COVID-19, all fees paid including application/registration fee will be refunded. Banff Centre is not responsible for any additional or travel costs incurred. We recommend that you ensure you have private insurance to cover these.

This Cancellation Policy is in effect until March 31, 2022 for on campus programming.

If you can't attend your program because of local/provincial or international travel restrictions

If you have a local/provincial travel restriction that prevents attendance on the program, Banff Centre will refund all program fees paid (with the exception of the application/registration fee) on receipt of proof of the restriction.

This cancellation Policy is in effect until March 31, 2022 for on campus programming. Banff Centre is not responsible for any additional or travel costs incurred. We recommend that you ensure you have private insurance to cover travel cancellation expenses.

What happens if I test positive for COVID-19, have symptoms, or have been identified as a close contact during my program?

Those who test positive for COVID-19, or are experiencing symptoms of COVID-19 are required to stay in their residence for a mandatory isolation period. Those who have not been immunized and have been identified as a close contact of a confirmed case of COVID-19 must not attend their program for a period of 10 days, or book COVID-19 testing and receive a negative result to return to program. Individuals will be responsible for their own food and accommodation charges for the duration of their stay, on the same fee basis as their program acceptance. Banff Centre will work with you to meet dietary needs.

What happens if I have COVID-19 like symptoms while in residence?

Anyone experiencing COVID-19 like symptoms must self-isolate in your residence until you are free from symptoms (or if applicable for the mandatory 10 day isolation period). Banff Centre will refund any paid tuition fees on a pro-rated basis, based on your last day of attendance.  Individuals will be responsible for their own food and accommodation charges for the duration of their stay, on the same fee basis as their program acceptance. Banff Centre will work with you to meet dietary needs.

If you are prevented from travelling / attending due to a COVID-19 diagnosis or a quarantine order

If you are prevented from travelling/attending due to a COVID-19 diagnosis or a quarantine order, Banff Centre will refund all program fees paid (with the exception of the application/registration fee) on receipt of proof of the diagnosis/mandatory quarantine.

This cancellation Policy is in effect until March 31, 2022 for on campus programming. Banff Centre is not responsible for any additional or travel costs incurred. We recommend that you ensure you have private insurance to cover these.

If you choose to cancel after confirming attendance

If you choose to cancel after confirming attendance then the following policy will apply:

  • If more than 14 days prior to program, all program fees paid (less the application/registration fee) will be refunded.
  • If less than 14 days prior to the program, all program fees paid (less a $250 + GST cancellation fee and application/registration fee) will be refunded.

 
This cancellation Policy is in effect until March 31, 2022 for on campus programming. Banff Centre is not responsible for any additional or travel costs incurred. We recommend that you ensure you have private insurance to cover these.

Travel Costs

Banff Centre is not responsible for any additional or travel costs incurred if a program is cancelled, postponed, or transferred to an online format. We strongly recommend that you ensure you have private insurance in place to cover these expenses.

Regular Banff Centre Cancellation, Fees and Payment Policies

Full details can be found here.