Participant Resources

Our Mandate

Participant Resources assists participants, including artists, faculty, and leaders, with non-program related needs. We facilitate access to Banff Centre services and supports and respond to the needs of all participants engaged in online and in-person programs.

Guided by the belief that artistic and personal growth are inseparable, Participant Resources strives to provide a healthy experience that fosters a sense of community and celebrates civility, support, and respect.

Below you’ll find information regarding arrivals, residence guidelines, mental health and well-being, medical care, accessibility, meal plans, and accommodations for dietary concerns. You’ll also find information specific to Indigenous participants and international visitors.

If you don't find what you're looking for please reach out to us at

For additional information on applying to our programs, please visit the Application and Registration FAQ page.

Participant Code of Conduct


Banff Centre works hard to foster a safe, respectful and inclusive environment conducive to learning and creativity.  As such, every Banff centre community member including staff, faculty, participants and visitors to the campus, are expected to maintain an appropriate standard of conduct in keeping with existing Banff Centre policies and all municipal, provincial, and federal laws.  They must show respect for the rights and the safety of all of the members of the Banff Centre community, on and off the Banff Centre campus including engagement in online programming.

To respect the privacy and intellectual property of all faculty and fellow program participants, program proceedings in-person or online shall not be recorded without the explicit consent of every person in attendance.

Inclusion and Harassment

Banff Centre does not tolerate violence, harassment, racism, sexual violence or discrimination on all protected grounds as outlined in the Canadian Human Rights Act including race, colour, ancestry, place of origin, religious beliefs, sex (including pregnancy), gender identity, gender expression, physical abilities, mental abilities, age, marital status, family status, source of income, or sexual orientation.

Anyone who believes they have experienced harassment at the Centre should:

  • If possible, make the discomfort or disapproval known to the offending person(s). If this is not possible,
  • then report the incident to the department director or managing director of your program, Participant Resources, or one of the anti-harassment advisors. For on-campus activity, if the infraction puts any member of the community at risk of imminent harm, contact Security Services.

Health and Safety

During your first few days, health and safety information will be provided to you relevant to the area you will be working in.  All participants are required to adhere to all of the safety guidelines outlined in their safety orientation or as posted.

National Park

As with all visitors to Banff National Park, and in keeping with the expectations and mandate of Parks Canada, all Banff Centre guests and participants are required to avoid environmentally sensitive areas located near the campus and respect their presence within Banff National Park.

As a UNESCO World Heritage Site, Banff National Park is a protected environment.  It is illegal to collect, remove, and/or use organic materials from the park.  This includes, but is not limited to, rocks, flowers, bark, grasses, bones or historical artifacts.  It is also illegal to feed any animal in the park.


Banff Centre may take disciplinary action, up to and including dismissal from a program, if it is determined that the participant's conduct is in breach of institutional policy and/or the law.  No refund of fees will be made to participants who are dismissed from their program.  Should a participant's conduct require disciplinary action, the appropriate department director and/or the director of Participant Services or designate will meet to review the conduct, and recommend the appropriate response and actions to the vice-president that oversees the program area.  The participant will be given the opportunity to submit a written statement to inform their deliberations.

For incidents or situations where immediate action is required to mitigate perceived risk to the institution or community, the department director may suspend the participant until such time as the incident can be reviewed.  In consultation with the director, Participant Services or designate, the decision may be made to relocate the participant (on or off campus as the situation requires) and they will not participate in their program during this period.

Hours of Operation

The Participant Resources office is located on the main floor of the Sally Borden Building.

In-person hours: Monday, Tuesday, Thursday, and Friday 10:00am-5:00pm (closed from 12:30pm -1:00pm)

By phone or email: Monday-Friday 9:00am-5:00pm

Contact Us

For questions about the department and what we offer, please contact:

107 Tunnel Mountain Drive
Box 1020, Stn. 34
Banff, Alberta
T1L 1H5