Our Mandate

Participant Resources assists all artists, faculty, and practicum participants with non-program related needs. We also facilitate access to Banff Centre resources and services, and respond to the needs of people living away from home. 

Guided by the belief that artistic and personal growth are inseparable, Participant Resources strives to provide a healthy experience that fosters a sense of community and celebrates civility, support, and respect.

Below you'll find general information for all participants, including faculty and practicums, as well as information specific to whether you are preparing for your time at Banff Centre or currently engaged in a program on campus.

Participant Code of Conduct

Respect

Banff Centre works hard to foster a safe, respectful, and inclusive environment conducive to learning and creativity. As such, every Banff Centre community member including staff, faculty, participants, and visitors to the campus are expected to maintain an appropriate standard of conduct in keeping with existing Banff Centre policies and all municipal, provincial, and federal laws. They must show respect for the rights and the safety of all of the members of the Banff Centre community, on and off the Banff Centre campus.

Inclusion and Harassment

Banff Centre does not tolerate violence, harassment, racism, sexual violence, or discrimination on all protected grounds of the Canadian Human Rights Act including: race, colour, ancestry, place of origin, religious beliefs, gender (including pregnancy and sexual harassment), gender identity, gender expression, physical disability, mental disability, age, marital status, family status, source of income, or sexual orientation. 

Anyone who believes they have experienced harassment at the Centre should:

  • If possible, make the discomfort or disapproval known to the offending person(s).
  • If the above is not possible, report the incident to the department director, executive, or managing director of your program, Security Services, Participant Resources, or one of the Anti-Harassment Advisors. After hours or on the weekend please report directly to Security Services.
  • If the infraction puts any member of the community at risk of imminent harm, contact Security Services.
     

Health and Safety

During your first few days on campus, health and safety information will be provided to you relevant to the area you will be working. All participants are required to adhere to all of the safety guidelines outlined in their safety orientation or as posted.

National Park

As with all visitors to Banff National Park, and in keeping with the expectations and mandate of Parks Canada, all Banff Centre guests and participants are required to avoid environmentally sensitive areas located near the campus and respect their presence within Banff National Park.

As a UNESCO World Heritage Site, Banff National Park is a protected environment. It is illegal to collect, remove, and/or use organic materials from the park. This includes, but is not limited to, rocks, flowers, bark, grasses, bones, or historical artifacts. It is also illegal to feed any animal in the park.

Repercussions

Banff Centre may take disciplinary action, up to and including dismissal from a program, if it is determined that the participant's conduct is in breach of institutional policy and/or the law. No refund of fees will be made to participants who are dismissed from their program. Should a participant's conduct require disciplinary action, the appropriate department director and/or the director of Participant Services or designate will meet to review the conduct, and recommend the appropriate response and actions to the vice-president, Arts. The participant will be given the opportunity to submit a written statement to inform their deliberations. 

For incidents or situations where immediate action is required to mitigate perceived risk to the institution or the community, the department director may suspend the participant until such time as the incident can be reviewed. In consultation with the director, Participant Services, or a designate, the decision may be made to relocate the participant (on or off campus as the situation requires), and they will not participate in their program during this period.

 

Hours of Operation

The Participant Resources office is located in the Sally Borden Building.

Sunday: 11 a.m. - 7 p.m.
Monday:  9 a.m. - 7 p.m.
Tuesday-Friday: 9 a.m. - 5 p.m.
Saturday: Closed
Closed all statutory holidays

Contact Us

For questions about the department and what we offer, please contact: 

participant_resources@banffcentre.ca
Phone 1.403.762.6269
Fax 1.403.762.6236

107 Tunnel Mountain Drive
Box 1020, Stn. 34
Banff, Alberta
Canada
T1L 1H5