Participant Resources

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Our Mandate

Participant Resources assists all participants with non-program related needs, facilitates access to Banff Centre resources and services, and responds to the needs of people living away from home. 

  Guided by the belief that artistic and personal growth are inseparable, Participant Resources strives to provide a healthy experience that fosters a sense of community and celebrates civility, support, and respect.

Participant Code of Conduct

Banff Centre provides and maintains an environment conducive to learning and creativity. As such, program participants are expected to maintain an appropriate standard of conduct in keeping with existing Banff Centre policy and all municipal, provincial, and federal laws. Participants are expected to show respect for the rights and the safety of all members of the Banff Centre community, and act in a responsible manner within and outside of the Banff Centre community.

As with all visitors to Banff National Park, and in keeping with the expectations and mandate of Parks Canada, all Banff Centre guests and participants are required to avoid environmentally sensitive areas located near the campus and respect their presence within Banff National Park.

Banff Centre makes every attempt to ensure that no participant, employee, or guest is discriminated against on the grounds of race, national origin, colour, creed, religious affiliation, age, physical ability, gender, or sexual orientation. Accordingly, all participants are required to abide by the Centre’s Safe Disclosure Policy (which includes the Anti-Harassment Policy).

Banff Centre may take disciplinary action, up to and including dismissal, if it is determined that the participant’s conduct is in breach of institutional policy and/or the law. No refund of fees will be made to participants who are dismissed from their program. Should a participant’s conduct require disciplinary action, the appropriate department director and/or the director of Participant Services or designate will meet to review the conduct, and recommend the appropriate response and actions to the vice-president, Arts. The participant will be given the opportunity to submit a written statement to inform their deliberations.

For incidents or situations where immediate action is required to mitigate perceived risk to the institution or the community, the department director may suspend the participant until such time as the incident can be reviewed. In consultation with the director, Program Administration or designate, the decision may be made to relocate the participant (on or off campus as the situation requires), and they will not participate in their program during this period.

Useful Links

Hours of Operation

The Participant Resources office is located in the Sally Borden Building.

Sunday: 11 a.m. - 7 p.m.

Monday:  9 a.m. - 7 p.m.

Tuesday-Friday: 9 a.m. - 5 p.m.

Saturday: Closed

Closed all statutory holidays

Contact Us

For questions about the department and what we offer, please contact: 



107 Tunnel Mountain Drive
Box 1020, Stn. 34
Banff, Alberta
T1L 1H5