Box Office

Jenny Belzberg Theatre

Box Office Updates

The Box Office is currently closed for in-person ticket sales. Please purchase your tickets for all events online or by phone.

Note: The Box Office ticket window will be open 30 minutes prior to all live performances for in-person ticket sales.

Purchase Banff Centre Tickets Online

Purchasing Tickets by Phone

For those needing assistance or unable to purchase tickets online, a limited number of agents from the Box Office can assist you by phone during the times listed below.

For inquiries outside these hours, please leave your name and contact number with a voicemail message, and a member of the Box Office team will follow up with you at their earliest opportunity.

Box Office Phone Hours: Tuesdays/Wednesdays/Thursdays12 pm - 4 pm (Mountain Time)

1-800-413-8368 or 403-762-6301

Thank you for supporting the Banff Centre for Arts & Creativity.

Banff Centre Mountain Film Festival World Tour

Contact your local World Tour host for details on screenings in a location near you. Check the World Tour page for information and updates.

The revitalized Jenny Belzberg Theatre

The Theatre Revitalization Project was completed and we would like to welcome you to the venue that was officially renamed as the Jenny Belzberg Theatre.

Learn more about the theatre project

Purchase Tickets

Tickets for live audience events can be purchased online or by phone.  

Contact Phone: 1-800-413-8368 / 403-762-6301

Are you planning to purchase tickets for live screenings during the Banff Centre Mountain Film and Book Festival or another event?  Have you forgotten your account or password perhaps?  Follow these 3 easy steps to be ready to secure your seats on the day of On-Sale:

1. Update / Confirm your login details PRIOR to purchasing Tickets:
•    Visit Banff Centre Audience Tickets
•    Click on ‘Login’ located on the right-hand side of the black menu bar near the top of the page.
•    Sign In 
- Username:
 It is the email address associated with your account.
- Forgot your Password?  No stress, just click on the prompt to recover your password and follow simple instructions.
- Once signed in, update ‘Account Information’ as necessary, such as mobile number or a new address.
- Make note of your login details in advance of purchasing tickets. 

2. Have your login email, password, and Credit Card ready BEFORE selecting your seats
•    Click On Banff Centre Audience Tickets
•    Sign Into your account
•    Click on EVENTS and search by event or event dates.

3. Order your Tickets and enjoy the Performance or Screening

Gift Certificates

If you wish to purchase a gift certificate to redeem for ticketed events, please reach out to the Box Office directly at 1-800-413-8368 / 403-762-6301.

Ticket Refund Policy

All ticket sales are final and are non-refundable, unless specified by the event organizer. For questions related to the refund policy, please contact the Box Office at

Seating Plans

Jenny Belzberg Theatre Seating Plan

Download Jenny Belzberg Seating Plan



Margaret Greenham Theatre Seating Plan

Download Margaret Greenham Theatre Seating Plan



Rolston Recital Hall Theatre Seating Plan

Download Rolston Recital Hall Theatre Seating Plan