Box Office

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COVID-19 UPDATE: To learn more about the thoughtful and deliberate decisions to reopen spaces on campus and advance artists and leaders, please visit our COVID-19 Update page.

Eric Harvie Theatre Film

Box Office Updates

The Box Office remains closed until further notice. You cannot purchase Film Festival Passes or Tickets through your Box Office account. All purchases must be made through our online streaming platform.

If you have any enquiries please reach out to

Theatre Renovations

Renovation of the former Eric Harvie Theatre has begun, we look forward to welcoming you to the Jenny Belzberg Theatre when it re-opens. 

Learn more about the theatre project. Stay tuned as we will soon be offering guided tours of the new facility! 

Banff Centre Mountain Film & Book Festival

Although there are no live in-person events at this time, our annual Banff Centre Mountain Film and Book Festival is being offered online October 31 - November 8. 

View Virtual Festival info.

View Passes and Tickets info.

Buy Festival Pass + Tickets

The World Tour will kick off following the 2020 Banff Centre Mountain Film and Book Festival. Check back to the World Tour page for updates.


Purchase Tickets

There are no live, in-person events currently scheduled. Stay tuned as events are announced and our box office reopens! 

Banff Centre Box Office

Eric Harvie Theatre Lobby, 107 Tunnel Mountain Drive, Banff, Alberta, T1L 1C7 

Gift Certificates Available

Shopping Made Easy! 

Gift certificates can be purchased in any amount to be used towards any upcoming Banff Centre events, subject to availability

Purchase online or at Banff Centre Box Office in person or call 1.800.413.8368


Ticket Policies and Restrictions

Performances and artists are subject to change without notice. Tickets are nonrefundable. Where permitted Banff Centre tickets may be exchanged within the same series up to 24 hours prior to the performance; fees will apply.

Regardless of age, all audience members must have a ticket (for events in the outdoor Shaw Amphitheatre, children aged 1 and under are admitted free without at ticket). We strongly advise that infants younger than one not attend performances for the safety and comfort of the child and the enjoyment of the rest of the audience and we generally recommend that audience members be four years of age or older in order for everyone to fully enjoy the performance. Events in The Club (a licensed venue) are recommended for ages 14 and older.

For safety reasons, some performances are not suitable for young children and they will not be admitted. Please contact the Box Office for specific age and seating recommendations. Any person who is disruptive during a performance may be asked to leave. Refunds will not be made upon this or on the basis of content.

A Child ticket is for those 12 and under. Students are admitted with valid student identification (unless otherwise stated). Seniors are 60 years and over.

Latecomers that arrive after the event start time indicated on the ticket will be seated at a suitable interval in the program. We recommend that you arrive at least 30 minutes prior to the event start time.

Service Charges

Banff Centre is a not-for-profit organization and service charges help us to deliver exceptional customer service, and cover the costs of operating Banff Centre's Box Office. The $2 processing fee is now included in all ticket prices. (It is no longer added to published ticket prices.)

Reprint: $3 per ticket

Mail: $2 per order

Venue Pick-up: $0

Print at home: $0

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