Tuesday, February 14 | Summit Day 1
Schedule at a Glance
8:00 am- 12:00 pm
Summit Registration
Kinnear Centre First Floor Galleria
10:00 am- 11:45 am
Welcome and Opening Remarks
Kinnear Centre Room 103
12:00 pm- 1:00 pm
Buffet Lunch
Vistas Dining Room
1:30- 4:30 pm
Concurrent Workshops
Fergus Maclaren | Kinnear Centre Room 201
Chief Lorenzo Sanford (Online) | Kinnear Centre Room 301
Leslie Taylor | Kinnear Centre Room 305
Xavier Font (Online) | Kinnear Centre Room 205
5:00- 6:30pm
Cocktail Reception (Cash Bar)
Kinnear Centre Room 105
6:30 pm- 8:30 pm
Buffet Dinner & Keynote Speaker
Kinnear Centre Room 103
Welcome and Opening Remarks
10:00am - 11:45 am
Kinnear Centre, Room 103
Presenters
Joe Pavelka
Daryl Kootenay
Facilitators
Concurrent Workshops
1:30-4:30pm
Kinnear Centre 2nd and 3rd floor
Fergus Maclaren (In Person)
Climate Change and Tourism at World Heritage Sites: Many options or a Hobson's Choice?
Kinnear Centre Room 201
A number of initiatives have been undertaken by nations to make their World Heritage sites more climate resilient. The challenge for these high-profile destinations is whether these actions will make a difference in the long term, and if most, if not all sites and their outstanding universal value stand a chance against being transformed by climate change. This will form the basis of our post-presentation discussion and the degrees of purpose by different stakeholders involved.
Chief Lorenzo Sanford (Online)
The Balance
Kinnear Centre Room 301
The Kalinago territory is the last remaining autonomous indigenous territory in all the Caribbean. The territory is situated in the small Caribbean island of Dominica which relies heavily on nature tourism. Chief Lorenzo and his Council are challenged to lead the
territory through a fine balance of economic development, climate sensitivity and social and cultural sustainability. To create prosperity that encourages young people to stay on the land, embrace their culture and traditions and that does not limit future possibilities. Sustainable tourism development is one of the pillars of his strategy. Chief Lorenzo will share the role tourism plays in the preservation of the Kalinago community.
Leslie Taylor (in person)
Living where the world visits
Kinnear Centre Room 305
On an average summer day in Banff, tourists outnumber residents by a factor of three to one. Longtime resident and former mayor Leslie Taylor describes how that has changed the town over time, what it means for residents, and how resident reaction can impact the visitor experience. Drawing from her Banff resident experience and her experience as a visitor in other heavily visited destinations, she will discuss with participants what municipalities, DMOs and tourism operators can do to optimize residents' quality of life and thus help preserve an authentic visitor experience."
Xavier Font (Online)
The marketing and communication of sustainable tourism practices
Kinnear Centre Room 205
How do we communicate genuine sustainability practices in a way that is persuasive, and why is it easier to greenwash? Today we will learn how to put the customer at the centre of the sustainable tourism experience design, in order to reduce operating costs, increase satisfaction, expenditure, recommendations and repeat visitation.
