Community Services

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Our Mandate

To assist resident artists with non-program related needs; to facilitate access to Banff Centre resources and services; and to respond to the many needs experienced by people living away from home for any length of time.

Activities and Events

Make the most of your Banff Centre experience. Community Services organizes and facilitates indoor and outdoor pursuits for artists, practicum programs participants, and faculty. Join us for hiking, skiing, canoeing and kayaking, karaoke and games nights, artist workshops and showcases, and much more!

To sign up for activities please contact Community Services:

Email community_services@banffcentre.ca 
Phone 403.762.6269

Health Insurance

Valid health insurance is mandatory as a condition of acceptance at Banff Centre. Health care in Canada is very expensive! Canadians are covered by their provincial health insurance plan while studying or working temporarily in Alberta and may be eligible for Alberta Health Care (AHCIP) coverage after three months. Please visit the Alberta Health website http://www.health.alberta for information regarding the Alberta Health Care Insurance Plan.

International Participants: Non-Canadians should refer to our Health Insurance for International Participants at The Banff Centre (pdf) for advice on obtaining health insurance coverage, and are required to complete and return the Confirmation of Health Insurance Coverage form (pdf) prior to the commencement of their program. The Banff Centre's guard.me International Insurance group plan provides excellent health care coverage at a reasonable price, and is available to artists and faculty. For more information visit http://guard.me or call toll free in North America: 1.877.873.8447.

Albertans only: Alberta Blue Cross provides supplementary health and dental benefit programs to meet your health care needs. Not all health expenses are covered by your Alberta Health Care Insurance Plan (AHCIP) and these costs must be paid out-of-pocket. Alberta residents with a valid AHCIP card are qualified to purchase an individual health plan through Alberta Blue Cross. To find out more, visit https://www.ab.bluecross.ca or call toll free at 1.800.394.1965. 

Medical Clinics

If you need to see a doctor or require any information on medical services in Banff please visit Community Services.

There is no charge for Canadians with valid provincial health insurance coverage. Participants with international travel insurance will need to pay a small fee that can be claimed back through your guard.me insurance or your personal travel insurance company.

Counselling Services

In Person: A confidential on-site professional counselling service is provided by Banff Centre. To book an appointment, email counselling_services@banffcentre.ca or visit the counsellor’s door, Lloyd Hall Rm. 116, to make an appointment. You may also speak with us in the Community Services office for confidential assistance.

By Telephone / On-line: Banff Centre is pleased to offer an assistance program to help you. The ComPsych ® GuidanceResources® (pdf) program provides expert advice, confidential counselling, resources, and information to help you with work-life challenges, personal problems, legal and financial questions as well as health and wellness coaching. These program services are confidential, free and available to you 24/7/365. To access: Call: 855.232.2734 Go online: guidanceresources.com Your Web ID: InfoMercer. Identify yourself as a Banff Centre Participant when calling for services.

Useful Links

Hours of Operation

Our office is located in the Professional Development Centre (PDC) Room 242.

Monday - Friday: 9 a.m. - 5 p.m. 
Saturday: Closed
Sunday: 3 p.m. - 8 p.m. 
Closed all statutory holidays

Contact Us

For questions about the department and what we offer, please contact: 

Email
community_services@banffcentre.ca

Phone
1.403.762.6269
Fax 
1.403.762.6236

107 Tunnel Mountain Drive
Box 1020, Stn. 34
Banff, Alberta
T1L 1H5 Canada