We are full-up for volunteers for the 2024 Festival in Banff. If you have already applied, you will receive an email about your volunteer schedule by late September.
Questions? Email volunteer coordinator: debra_hornsby@banffcentre.ca
Looking to volunteer for the World Tour outside Banff? Contact the host at the World Tour location closest to you.
Please familiarize yourself with the 2024 volunteer roles below. You will be asked to identify your top three choices on the application form. Please note the qualifications and any physical demands that are required in each role and ensure that you are comfortable with these requests before applying.
Training/Orientation: All new volunteers are required to attend a mandatory Volunteer Orientation which provides an overview of the Festival and Banff Centre.
Time commitment: Volunteers must commit a minimum of 8 hours.
Volunteer Role: Assist Festival attendees by answering questions, giving directions, handing out programs, etc.
Qualifications: General knowledge of the Festival and Banff Centre facilities, customer service skills.
Volunteer Role: Meet and greet audience members, answer questions and assist Ushers in guiding patrons to their seats. Assist Ushers and patrons in the venue.
Qualifications: General knowledge of the Festival and Banff Centre facilities, customer service skills, requires standing/walking throughout shift
Volunteer Role: Assist in operation of guest registration desk, greet speakers, filmmakers, and media as they arrive, distribute guest kits, answer questions, provide directions.
Qualifications: General knowledge of the Festival and Banff Centre facilities, exemplary customer service skills, comfortable using an online database and knowledge of Microsoft Office tools an asset.
Volunteer Role: Oversee Festival Reading Room, allowing guests to browse Book Festival entries
Qualifications: General knowledge of the Festival and Banff Centre facilities, customer service skills.
Volunteer Role: Assist in delivering recyclables from Festival venues to the Centre’s recycling depot, and be on call for various Festival tasks such as deliveries, providing direction to guests, and lighting/monitoring outdoor firepits.
Qualifications: Knowledge of recycling standards an asset, customer service skills. Walking/lifting required.
Volunteer Role: Assist Festival vendors or sponsors with booth set-up as required, answer questions, provide directions, provide access to storage area.
Qualifications: General knowledge of the Festival and Banff Centre facilities, customer service skills, may require some lifting
Volunteer Role: Assist with assembling guest kits and nametags, room-set-up, binder preparation, distribution of programs and posters, signage and package delivery in the days immediately prior to the Festival.
Qualifications: General knowledge of the Festival and Banff Centre facilities, organizational skills. Some walking/lifting required.
Volunteer Role: Check-in volunteers for each shift, assist with questions and directions, maintain volunteer room amenities.
Qualifications: A friendly smile for all volunteers, general knowledge of the Festival and Banff Centre facilities, customer service skills
Volunteer Role: Volunteers assist Banff Centre staff, sponsors, and exhibitors in the set-up and tear-down of booths, exhibits, and Festival spaces as required.
Qualifications: It is a requirement of this position that volunteers be capable of moderate lifting and that they have an awareness of safe work practices regarding physical tasks. General knowledge of Banff Centre and our facilities preferred.
In addition to the great people you will meet and work with, the skills and experience you can add to your resume, and the fun you will have as a Banff Centre Mountain Film and Book Festival Volunteer, you will also receive the following rewards:
Rewards Per 8 Hours Volunteered:
(all volunteers must commit to a minimum of 8 hours)
Festival vouchers are redeemable for tickets to events in the Rolston VIP Theatre (Rolston Recital Hall) and to a limited number of public Festival events. The Rolston VIP Theatre will feature a simulcast presentation of films and/or speakers from the Jenny Belzberg Theatre. Use of the Rolston VIP Theatre will be exclusive to Festival speakers, filmmakers, sponsors, special guests, and volunteers.
Please note:
Volunteer vouchers are distributed in person at the Volunteer Orientation (date TBA) or during the Festival week when volunteers pick up their kits. Vouchers are redeemable for events on a first-come, first-served basis and some events may sell out. Volunteers therefore cannot be guaranteed access to tickets to all events.
The Festival Wrap Party takes place on the closing night of the Banff Centre Mountain Film and Book Festival. This legendary invitation-only event brings our special guests, sponsors and volunteers together for an evening of entertainment. Food and drink are provided. You'll be talking about what fun you had for years - we guarantee it! (The Volunteer Coordinator will announce more details closer to the event)
We believe that:
Banff Centre is committed to: